These terms apply to your use of the Cloud Vape Co. website and to the orders you place with us. By using the website or placing an order, you agree to them.
Who can buy from us
To place an order you must be legally able to enter into a contract and give us accurate contact and delivery details.
You must be 21 or older to use this website and buy from us. We may ask for proof of age.
Products and prices
We try to describe and show our products as accurately as possible. Prices are shown in AUD and may change at any time; the price that applies is the one shown when you place your order. Shipping costs and any taxes are shown in your cart before you pay. If a product is listed at an obviously wrong price, we may cancel the order and refund any payment you have made.
Orders and payment
When you place an order you make an offer to buy the products in it. Your order is accepted once we confirm your payment. We may cancel orders that remain unpaid, and we may refuse or cancel an order, for example when a product is no longer available, in which case we refund any payment received.
Shipping
We ship to the address you give us at checkout once your payment has been confirmed. Delivery times are estimates. Please make sure your address is correct, as we can't be responsible for orders sent to an incorrect address you provided.
Returns and refunds
Returns and refunds are handled as described in our return policy.
Your account
You are responsible for keeping your password confidential and for activity under your account. Please let us know straight away if you think someone else has used it.
Reviews
Reviews you post must be honest, relevant and lawful. We check reviews before they are published and may decline or remove reviews that don't follow these rules.
Website content
The content of this website, including text, images and logos, belongs to Cloud Vape Co. or its licensors and may not be copied or reused without permission.
Liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the website or your orders. Nothing in these terms limits any rights you have under consumer protection law.
Changes to these terms
We may update these terms from time to time. The version shown on this page when you place an order applies to that order.
Contact us
If you have any questions about this policy, please get in touch:
